Ai chatbot Chat History to Email (white label)

is it possible to change chat history senders email subject line and elf email brand?

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Hi there, @Sevinc_Media :wave:

Currently, it’s impossible to do this. However, this is a nice idea and if it gets more votes, we’ll try to think about it in the future :slightly_smiling_face:

Thank you so much for sharing your thoughts with us!

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Would be great if the email received with Chat Transcript came from either a custom name (Ai Assist Name) or business name vs Elfsight so these transcripts could sent to multiple emails and or business owners as well as widget moderator to keep adding content based on user input.

Thank you!

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Hi there, @Shawn_Martin :wave:

We already have this idea on the Wishlist, and I’ve merged your comment with the existing request :slightly_smiling_face:

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