AI Chatbot: Remove Elfsight branding with the new White Label option 🚀

Changelog New Feature
1

You can now make your AI Chatbot completely white label — remove Elfsight branding and create a fully branded experience for your visitors :rocket:

To enable it, go to the Settings tab in your widget dashboard and turn on the options you need:

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White Label Widget option

This toggle removes the “Powered by Elfsight” link from your chatbot widget, so it looks and feels like a native part of your brand.

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White Label Emails

Removes Elfsight mentions and dashboard links from email notifications sent by the chatbot.

To use this option, make sure to add a custom sender in the Email Notifications section of the Settings tab.

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Note: The White Label option is available on Enterprise plans only.


Folks, give it a try and let us know what you think! Your feedback helps us make the AI Chatbot better :wink:


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2

That’s a huge bummer. I’ve been waiting this long for the white-label option, only to find out you need an Enterprise Plan for it. Not cool, I’m really disappointed.

3

I feel the same way. But let’s be real—like most software out there, you gotta pay to play if you want the extra features, and white labeling is always going to be a premium add-on.

4

Please extend it also to Premium plan.

5

Hello friends :waving_hand:

I understand understand why this might be disappointing, especially if you were hoping to use this feature on your current plan.

White labeling is a feature designed for agencies and businesses that want to present the widget as part of their own branded solution.

It’s also part of our advanced customization options. Features like this require additional development and ongoing support, which is why they are included in Enterprise plans.

We’re always looking at how customers use AI Chatbot and which features help them the most. Feedback like yours helps us better understand different needs and use cases.

Thanks for taking the time to share your thoughts!