Hi @Max,
I ran into this issue today aswell. It’s been over five hours, and I still haven’t received a customer’s form submission via email. Everything was working fine previously. Could there be any server issues or other problems on Elfsight’s end that might be causing this?
Kind regards,
Michael
Hi there, @user9329 
I am so sorry about this inconvenience!
Could you please send me a link to the page, where the affected Form widget is installed?
Hi Max,
The form in question is on K9 Pooper Troopers – Get Your Free Quote. The submission is visible on the downloadable .csv file (submission b182d14f-4b5c-4f1d-ac93-629f60585f32 from cathy).
Thanks!
I’ve forwarded this issue to the devs and will report back once I have any news 
Ok, thank you Max. It would be great if that submission could still be sent in via email, as the data from the .csv file is quite messy and does not contain the form questions but only the answers.
Hi Max,
Just letting you know that a second submission from a customer also failed to come through today as well.
Got it, thanks for the update!
Our devs are checking things. I’ll keep you in the loop
Hi Max,
Just an update that an email form submission from a customer came through today. However, the earlier two that weren’t emailled still have not come through.
That’s great the submissions come through again, thanks for the update!
I’ve asked the devs if it’s possible to deliver 2 previous submissions to email and will update you once I have their response
@Michael_Surnak I am really sorry, but, unfortunately, there is no way to deliver those 2 submissions to your email address now.
I totally get that it might not be really convenient, but the only option is to find the info from these submissions in the CSV file. Please accept my deepest apologies for all the inconvenience 
If you have any questions left or any assistance is needed, we’re always here to help!
Ok thank you for getting back to me Max. I’m glad only two submissions were affected. Do your devs happen to know what caused it? Is there anything I should do on my end to mitigate this?
There was a temporary glitch with the data provider connection. Our devs addressed this issue, and it shouldn’t occur anymore
Great, thank you Max.