Hi Max, the same thing has started happening again as of yesterday. I have not been receiving form submissions in my email. Thankfully, I’m still getting notified of the submissions via telegram.
The form in question is located here: K9 Pooper Troopers – Free Quote
Hallo, mein Name ist Walter.
Ich wollte frage ob mir jemand helfen kann.
Ich hab ein einfaches Anfrageformular für meine Webseite eingerichtet.
Leider kommen das Mail nicht bei mir an.
Es hat bis jetzt immer funktioniert seit ca. 8 Wochen geht es nicht oder nur teilweise.
Vielen Dank für eure Hilfestellung.
LG Walter
Hello, my name is Walter.
I was wondering if someone could help me.
I set up a simple inquiry form for my website.
Unfortunately, the emails aren’t reaching me.
It had always worked fine until about eight weeks ago; now it’s not working, or only working intermittently.
Many thanks for your help.
Hello @Michael_Surnak, @Walter_Stockl 
I’m sorry for the frustration this issue may be causing.
We’re currently experiencing technical issues with email notifications. We understand how important these notifications are and how this may affect your workflow. Our devs are already working on a fix, and restoring the service as quickly as possible is our top priority.
Once the issue is resolved, all new notifications will be delivered as usual. In the meantime, you can download your missing form submissions as a CSV file:
Thank you for your patience and understanding 
No problem, Max. Thank you!
Yes, I would appreciate if you could send them through to me once you restore the email functionality. My widget ID is: [hidden]
Sure, I’ve passed it to the devs and will update you once I have more news!
Hello there, I am also having issues with my emails on my booking form, I am not receiving any emails. @Max can you also check this for me please? Book — uStrike Ltd
Thank you
Hello there,
I am so sorry about the issue!
Our devs are doing their best to address it as soon as possible. We’ll immediately update you once we have any news.
Dear friends,
I’m happy to let you know that we’ve fixed the issue, so your new notifications should be delivered as usual.
Just in case you can download your missing submissions here:
We may also be able to resend the missing notifications in bulk if required. Please let me know if you’d like to arrange this for you.
If you still don’t receive your widget notifications or have any additional questions, please let me know. I’ll do my best to help you 
P.S. @Michael_Surnak, your request is with our devs now. I’ll keep you updated!
Hi Mike
Unfortunately your fix does not seem to work. I just tried our form again; however, the email delivery failed.
Thank you, Pro
Form submission is not working for me or my clients still as of commenting this
We’ve had to remove the form builder for now and revert to old school calling us until the emails send again
I have 2 forms, one of them submits fine, the other doesnt
Hi there, @Sam_C
I deeply apologize for all the frustration caused by this!
Could you please share a link to the page, where the 2nd form (with the broken submissions) is installed?
@Sam_C I completely understand your decision, and I’m really sorry for the inconvenience this situation has caused 
Just to make sure I understand correctly — you haven’t received my test submission from the Untitled Form Builder, right? If so, could you please check your Spam folder just in case?
If you still can’t find it there, could you let me know how you tested the widget — through the configurator or directly on your website?
If the issue only happens on the website, could you please send me the link to the page where the widget is installed? I’ll be happy to take a closer look and investigate what might be happening.
