Google Reviews: Issue with review collection [In Progress]

Hi Elfsight team!

For some reason, I’m having issues pulling Google Reviews using All In One Review. Yelp seems to work just fine. I cannot find the business using the business name and location, so I used Google Maps link. However, it still doesn’t work. There are just 5 reviews. They are ranging from 1-8 years old, not new reviews. Please see attached file for reference. I tried recreating it and I’m still getting the same thing.

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Welcome to the Community, @user3615 :waving_hand:

I am so sorry for this inconvenience!

I’ve forwarded this issue to the devs and will update you once it’s fixed :slightly_smiling_face:

Help! me too !

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Hi @user33303 :waving_hand:

I deeply apologize for this!

I’ve also shared your source with the devs and will let you know once it’s fixed.

Guys, I am sorry to say that our review provider encountered an issue with the collection of the reviews from new sources and they are doing their best to resolve it as soon as possible.

@user3615, I am glad to say that we’ve manually resynced your source and the reviews have been collected. Could you please check if it’s fine now?

@user33303 I am really sorry, but only 18 reviews have been collected in your widget. Our review provider is doing their best to fix the issue globally.

Once the global fix is released, we’ll be able to resync your source to collect all reviews. We’ll immediately update you as soon as we have more news.

Thank you for your patience and understanding :folded_hands: