Hi, I just installed the google reviews app and want to show my google reviews on my wordpress page. Everything is installed correctly but the app does not show any reviews. Its stuck on “The reviews are being collected, please wait for a few minutes.” I have entered the correct Google Place ID f…

Hi, thanks a lot for your patience! Unfortunately, the source got stuck in the queue, that’s why the collection took that much time. We’ve updated it manually for you, so everything should be fine now. Could you please check and let me know if you’re good now?

AI Summary not populating for Google Reviews. Stuck on loading reviews indefinitely [review widget error] Code not posted to site yet. Site in question is www.destination-powersports.com .

Hi @Ray_White and welcome to Community :tada: I am really sorry about this issue! I’ve forwarded your request to our devs. I’ll get back to you once I receive any updates :slightly_smiling_face:

I’m having issues with reviews appearing, we do not have an address so I’m using this as my “search” “(withIframe)=“ https://www.google.com/maps/embed?pb=!1m14!1m8!1m3!1d442847.66216941224!2d-95.4012914!3d29.871559!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x8640c7b57c0b7115%3A0xb33096a52004ee41!2sGreen%20…

Greetings @user3302 and welcome aboard :wave: I am really sorry about the inconvenience! We’ve fixed the issue with collecting reviews, so they are displayed now. However, AI Summary isn’t being collected at the moment and our devs are working on it. Please check your widget and let me know if al…

Yes, all looks good other that the AI Summary issue you’ve noted.

Hi @user3302 @Ray_White :wave: The issue with the AI Summary is fixed! Please check your widgets and let me know if everything is fine :slightly_smiling_face:

Im having the same issue with reviews not loading. i tried other businesses to see if it would work and it did. but mine just wont load and these are reviews that are old btw

Hello @Central_Coast_Hypnob and welcome to Elfsight Community :wave: I’m genuinely sorry to learn of the issue you’ve encountered! I’ve informed our devs about it. We’ll keep you in the loop here.

@Central_Coast_Hypnob The issue is fixed! Please check your widgets and let me know if they are fine :slightly_smiling_face:

same issue for me kkVQRwRVRKGwDj3a8

Google reviews not loading

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Max Split this topic February 18, 2026, 5:44pm 114

A post was merged into an existing topic: Google Reviews: Issue with review collection [In Progress]

Topic		Replies	Views
Reviews for new sources are not being collected [Fixed] Service Issues google-reviews	6	73	December 11, 2025
Google Reviews are not collected General Questions google-reviews	4	53	December 10, 2025
Reviews: Inability of collecting new reviews/incorrect display of the rating Service Issues	39	595	May 12, 2023
Google Reviews: Issue with review collection [In Progress] Service Issues google-reviews	29	156	March 5, 2026
Failed to collect reviews General Questions google-reviews	1	8	March 13, 2026

Google reviews not loading

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