Ability to add more email recipients to the widget (+ add the possibility to send the transcript to the website visitors)
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Hey there, @Opollo_5 and welcome aboard 
Thank you for the feedback!
The request to send the chat history to the visitors is already on the Wishlist. Please upvote it here - Send chat history to website visitors.
As for adding more recipients, this idea sounds great, and we’ll try to think it over in the future updates 