Hi Max, it would be great that the chat history could also be sent to the visitor that was interacting with the chatbot. So that there is two emails sent: one to the address listed in the owner email field and the other to the visitor (I would train the bot to ask for an email address at the end of the conversation). I guess this is currently not possible, is it? Many thanks!
Hi there, @user21432 
At the moment, there is no way to send the chat history to the visitors. However, this is a great idea and I’ve moved it to the Wishlist.
If this request gains ground, we’ll try to think it over 
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