Using Elfsight online application form but can't receive emails

I’m using Elfsight for an online application form for my website hosted by godaddy. Through godaddy it pops up an error and won’t send at all. If I fill out the form in Elfsight it sends an alert to my email with a link. Not the actual form filled out. Does anyone have any suggestions?

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Hi there, @Just_Me and welcome to the Community :waving_hand:

This issue appears because the widget is installed in an iframe and reCAPTCHA is used there. You can disable reCAPTCHA and the form wll work fine.

If you’d like to keep reCAPTCHA, you should reinstall the widget avoiding iframes in order to fix this issue - Adding Elfsight Widget to GoDaddy Website - Elfsight Help Center.

Give it a try and let me know if it helped :wink:

Thanks, I was having 2 different issues. The reCAPTCHA was causing it to not send and missing mail-tags were causing it to be blank.

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Yep, missing mail tags will result in empty submissions, and the issue with the form submission occurred because of iframes and reCAPTCHA.

However, I am happy to see that you’ve resolved the issues. If anything else comes up, we’re always here to help :slightly_smiling_face: