Questions about schema in All-in-One Reviews app

Ask the Community General Questions
1

Oh wow,

Yes please do check, we are:

www.thedentalbarns.co.uk

Kind regards,
David

The Dental Barns
David
07747706497

1 Like
2

Hi @David_Drew, thank you for the link! :raising_hands:t2:

I checked it and I see that the widget is installed on the homepage, and I’m afraid this is the reason why the snippet doesn’t appear in SERP. Unfortunately, Google ignores snippets for homepages.

Here are a couple of links where you can read more about it - Stack Overflow and Google Search Blog. We also mention this information in our article - Schema Markup: What is it and why do I need it for my Google Reviews widget.

Let me know if you have any other questions :slight_smile:

3

Hi there, it is also on our first visit page:

https://www.thedentalbarns.co.uk/first-visit

Can you investigate this please?

Thanks,
David.

1 Like
4

Thank you for waiting, David!

I’ve checked the page you shared and we see that the Google Reviews is using data-elfsight-app-lazy="in-viewport" attribute, plus your widget code is positioned quite low on your website, which might prevent Google bots from properly detecting it. This could impact how the widget and its markup are processed.

I recommend you moving the widget installation code higher on the page and using the default lazy attribute, thus without the in-viewport parameter.

Let me know if it helped!

5

Hi Helga,

Thanks for your advice - I’ve made changes, and added the review snippet high up on our contact page. Can you please review?

https://www.thedentalbarns.co.uk/contact

On Google’s Rich Results test - it’s pulling through the overall rating (including mentioning the lowest review, at 1 star), and it’s pulling through just 1 snippet.

Is this correct?

On the all in one reviewer - will that correlate all results into the schema?

Thanks,
David.

1 Like
6

Hi there, @David_Drew :waving_hand:

Please let me step in for Helga.

Yes, that’s expected behavior — the schema pulls only one overall snippet from the All-in-One Reviews widget, not individual snippets for each source.

And about the best and worst ratings in the rich results — worry not! It’s just showing the highest and lowest possible ratings your customers can give, not the actual ratings you’ve received.

Please let me know if this clarifies things or if you have any questions left :slightly_smiling_face:

7

Ah that’s great - thank you.

1 Like
8

No sweat!

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