I'm not receiving email after a customer booked

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1

anyone know hwy this is happening, i have had several customer try to book but im not getting the email for the appointment?

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3

Hi there, @user24420 and welcome aboard :waving_hand:

Here are a few steps you can take to troubleshoot the issue on your side:

  1. Double-check that your email address is entered correctly.

  2. Check your Spam folder. If any submissions are located there, mark them as “Not Spam.”

  3. Make sure that notifications@forms.elfsightmail.com is not blacklisted.

  4. Add another email address with a regular Gmail domain to the widget and check how it works.

If the submissions go to a Gmail inbox but not your original address, the problem could be due to spam filters or restrictions of your email provider. I’d recommend reaching out to them for further assistance.

However, if the submissions weren’t delivered to this Gmail box, please send me a link to the page, where your widget is installed :slightly_smiling_face: