For example, an overview of the most frequently asked questions in a given week/month.
Hi there, @Guy_Barnea 
Sounds interesting! What other statistics would you like to be available?
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Thank you for your response.
I think having an option to send customers statistics on the number of chat interactions, along with a weekly or monthly email containing only the questions, could be fantastic.
Additionally, I believe there should be a way, as an agency, to grant clients access only to their bot, without any connection to the widget management platform I operate. This way, if I provide a client with a bot for their website, they can continue training it without needing to rely on us.
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Got it, thanks!
As for granting access to specific widgets only, we already have this idea on the Wishlist. Feel free to upvote it here - Provide a client with access to specific widgets within his project
Reporting on the use of the Chatbot would be great. Just to see how many times it’s been used, who’s used it, the first message sent, etc., without having to manually compile it as the survey creator. It would provide more insight and allow additional training of the AI Chatbot in an easier way.
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Hey there and welcome to the Community, @Aimee_Cannette 
Sounds interesting, thanks for the idea! Do I get it right that you’d like the info from the chat history to be summarized and pulled to some kind of table?
You’ve mentioned that you’d like to know who uses the form. Do you have questions about name/position/etc, and you’d like to pull this info from the conversations?
Hi, Max! Yeah, I think that’d be really great. That way we could review the usage and potentially the questions asked in a table to see if there are similarities across users.
Some kind of analytics regarding usage over time would be awesome, too. Regarding who uses the form, just collecting the name or email could be helpful. I just have ours pulling the name right now because it’s being used internally in one department, but just noting the user by whatever identifying element is used would be great. Kind of like “Used by Name x Times” in a given date range.
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Got it, thank you so much for such a detailed explanation!
We’ll have this idea in mind and see for more feedback from the community 
I wanted to know if Elfsight (chatbot) provides any data, like how many customers visited us, and how many questions were answered by the bot.
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Hi there, @Zainab_Saeed
Currently, there is no way to generate such reports, but this idea is already on the Wishlist. I’ve moved your comment to the related thread, where we’ll keep you in the loop
Review how many people are using the chatbot
Is it possible to intergrate more stats?
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Hello there, @Accounts_Milestoners
At the moment, it’s impossible to generate this data, but this idea is on the Wishlist. I’ve moved your comment to the discussion, where we’ll keep you in the loop
Hello! It would be really nice if there was a way to get a monthly report from the AI Chatbot showing how many messages, views, clicks/interactions we had within that month.
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Hi there, @Mckinlee_Kaulbach and welcome to the Community
Thanks for sharing your use case! The info about views and messages is already available in your dashboard:
Regarding the clicks/ interactions, we’ll keep this idea in mind and see for more feedback from others
Dear All,
We like this feature! In addition to reporting “Widget Views” and “No. of Messages” generated, a decidated backend dashboard with the following (additional) metrics would be helpful:
- Popular Requests. Represented by the highest number of common inquiries and/or keywords entered in the chatbox. This will help the widget owner improve bot training and focus more on the the highest product and/or service attractors.
- Conversion Rate. Represented by the number of visitors that send an email to the widget owner after the chatbox is closed. Useful to detemine if the widget’s form is truly helping both parties (i.e., widget owner and visitors).
- Traffic. Represented by the days/times when the widget is used most. This information can be provided in graphical format (similar to what Google does). This will help the widget owner optimize resource allocation.
- Bounce Rate. Represented by the average amount of time a visitor spends using the widget. This will help the widget owner fix widget issues (e.g., widget colors, widget position, quality of answers., etc.)
- Visitors. Represented by the number of unique visitors that use the owner’s widget. The number of visitors can be filtered by day, week, month, and year.
- Bot Response Time. Represented by the average amount of time it takes the bot to respond to a visitor’s query. Helpful to determine if there’s an issue with the server(s), code, training, etc.
If you like the above list, please “Like” it 
Also, free feel to add you own suggestions.
Thanks for reading!
Petar
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Hey @Max Please check my (team’s) suggestions posted in this topic. Cheers!
Hey, @AeroConsultants ! 
As you can see… Max is in vacation right now! He will probably answer soon.
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@AeroConsultants great list, Petar, thanks for your comment!
I agree, it would be fantastic to have a detailed report to analyse your widget or website performance even more thoroughly. That said, I should note it looks quite complex at first glance.
If we move forward with this feature request, chances are we’ll release a simpler version first — and then, if needed, we can expand the reports over time
We’re always happy to hear your ideas, so thanks a lot for your contribution!
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