Generate Statistics or Reports

Wishlist AI Chatbot
1

For example, an overview of the most frequently asked questions in a given week/month.

3 Likes
2

Hi there, @Guy_Barnea :wave:

Sounds interesting! What other statistics would you like to be available?

2 Likes
3

Thank you for your response.

I think having an option to send customers statistics on the number of chat interactions, along with a weekly or monthly email containing only the questions, could be fantastic.

Additionally, I believe there should be a way, as an agency, to grant clients access only to their bot, without any connection to the widget management platform I operate. This way, if I provide a client with a bot for their website, they can continue training it without needing to rely on us.

2 Likes
4

Got it, thanks!

As for granting access to specific widgets only, we already have this idea on the Wishlist. Feel free to upvote it here - Provide a client with access to specific widgets within his project

5

I wanted to know if Elfsight (chatbot) provides any data, like how many customers visited us, and how many questions were answered by the bot.

6

Hi there, @Zainab_Saeed :waving_hand:

Currently, there is no way to generate such reports, but this idea is already on the Wishlist. I’ve moved your comment to the related thread, where we’ll keep you in the loop :slightly_smiling_face: