AI Assistant should send a form to collect customer data
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I agree, also adding zapier integration to the form will automate sending the customer data to a CRM system
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Good note, @backhome84! We’ll have this idea in mind too 
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Thanks, Max.
Good to know. So should the feature request for it being required be added to the wish list?
With thanks,
mw
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This would be extremely helpful to collect leads and customer info from the chatbot. Is there an ETA for this feature to be implemented?
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I would second the form being a required gateway to begin the chat.
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Hi there, @Oliver_Wassef 
At the moment, we are gathering feedback for this feature, and it’s difficult to share the ETA now. However, we will keep you updated on any changes as soon as we have more information
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Hi @Master_Web
Since the form feature isn’t released, there is no need for a separate request. However, the form submission request is more relevant for the gateway case and I’ve moved your suggestion there
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Give always a possibility to add client email so you can contact later when the bot was wrong or couldn’t answer
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Hi there, @user3229
We have a request for the Form submission feature, which should better cover your case and I’ve moved your comment to this thread
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It’d be great is the bot asked for client email so I can follow up with them
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This idea is already on the Wishlist and I’ve moved your comment to the thread, where we’ll keep you updated
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Or just ask the right questions, like:
Our… experts are best equipped to answer your question or discuss all the specifics on the issue over the phone or email. Let’s gather your contact details se we can can you with an expert who can help. Could you please start by providing your name? and continue asking for email and phone afterwards
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Hi @Ates_Baydu
If you share this requirement in the instruction, files for training, the bot should use this answers during the conversation.
It’s important to keep instructions clear, well-structured, and concise, including only the essential information
Our team would like to see email and mobile number inputs via the widget for better lead generation.
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Hi @user19733
Thanks for sharing your thoughts with us! We’ll have it in mind when working on this feature
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