Please create an option to make the form where the customer enters their contact info compulsory. This is good when a client doesn’t quite get the correct information from the chatbot and we can follow up.
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Hi there, @KevinNZ 
This is a great idea, thanks for sharing! We’ll have it in mind and see for more feedback from the community 
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Make it mandatory for someone to fill in their contact details before starting the form
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Hi there, @Gellert_Kiss 
Glad to say that this idea is already on the Wishlist! I’ve moved your comment to the related thread, where we’ll keep you updated