Make form completion required to start the chat

Wishlist AI Chatbot
1

This feature would:

  • Collect the user’s name, email address and phone number before chat starts

  • Help our team follow up with users after conversations if needed

  • Allow us to provide better support and communication

  • Improve safeguarding and security

  • Help track enquiries and support requests

  • Make it easier for Deaf users to receive ongoing accessible support

The form should be simple with a clear button to continue into the chat after details are submitted.

Thank you - Deaf Village NW

2

Hi there, @School_of_Sign_Langu :waving_hand:

Interesting idea, thanks for sharing! We’ll have it in mind and see for more feedback from other users :slightly_smiling_face: