Hi, can anyone tell me why it takes so long to get the email notification about ai chat conversations, as well those that fill out the chatbot form? The notifications are significantly delayed. Is there any work around?
Hi there, @Leona_Brown and welcome to the Community 
The thing is that the chat is automatically closed after 10-minute period of inactivity and only after this the chat transcript is sent to your email address.
I’ve checked our database and see that everything is working fine: the chat history was sent in 10 minutes after the last activity:
Please let me know if this explains things or if you have any questions left 
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Hi Max,
Ok good to know. Thank you!!
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No problem!
By the way, we’d like to invite you to participate in our Birhday Contest, where you can win a 12-month extension for your subscription - Birthday Contest: 10 Winners, 10 Free Years with Elfsight! 🎁
Check the details and join in 
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Hi Max,
I do not see where to actually enter.
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Gotcha, I didnt know the submissions would be public vs privately sent
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done!
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Perfect, thank you so much
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