It would be great to see how many chars were used and how many are left / total storage limit
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Hi there and welcome to the Community, @General_PNCPM 
Nice idea, thanks for sharing! We’ll try to consider it in the future, especially if more users upvote it 
Why should we vote for something that your customers need to know as the number of consumed “views” or used widgets? This should be mandatory information from your side .. 
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Hi there @Piero_Biasi1
Thank you so much for sharing your thoughts with us!
I completely agree — having the character and message limit visible in the dashboard would be super helpful. And I’m really sorry it’s not there just yet.
The main reason we haven’t added it in the first version is that it’s a bit more complex than it might seem — it needs thoughtful planning, proper testing, and a few technical steps to make sure everything works smoothly. Since we didn’t want to delay the launch of the AI Chatbot widget, we decided to leave it out of the initial release.
I totally understand how this might be frustrating, and I really appreciate your patience and understanding 
That said, this feature definitely hasn’t been dropped — it’s still on our radar, and we’re hoping to bring it in with one of the future updates. We’ll make sure to share any news here as soon as we have it 
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Yes users need this 100% to be able to see, especially if they have multiple widgets.
From my understanding of another previous post, in your database, you can see the CHARS used. So this should be simple enough to be added to users dashboard.
If some users are using this like we are on the Pro Plan on different websites, it is impossible now for us to see how many CHARS are used/left.
Like now, we are stuck, not sure how much to delete, and can’t add.
The only option is to upgrade to Premium, but what if all i needed to do was to delete 3 or 4 FAQ’s to bring my CHARS down, i would do that instead of upgrading to a double cost Premium plan.
I know it may be challenging, but otherwise its a bit sketchy for users not to know, and giving them the only option is upgrading.
We really appreciate your feedback - thanks a lot for such a thoughtful comment!
I totally get your feelings and agree that keeping users informed about the current limits is crucial, and this feature would certainly enhance transparency.
We had originally planned to include it in the first release, but integrating these stats into the dashboard proved to be more complicated than anticipated (despite the fact the info about char usage is available in the database).
To give you more insight, this feature requires careful planning, extensive testing, and multiple technical steps to ensure everything works smoothly. To avoid delaying the launch of the AI Chatbot widget, we decided to leave it out of the initial release.
I hope this explains things.
Please know that this feature hasn’t been abandoned. It’s still on our radar, and we plan to look into it for a future update. We’ll be sure to share any updates as soon as we have them
Thank you for your patience and apologies for all the inconvenience caused