Max, is there an easy way for customers to view the current status of all data that impacts license limits — not just Widgets and Views, but also Messages and Character Storage — so we can proactively avoid issues like this?
From what I gather in this thread, the Messages count refers to the total number of individual queries sent to the AI backend, including test messages sent through the My Apps console — not the number of chatbot transcript emails we receive.
It seems important for customers to be able to monitor the current Messages count and Character Storage, along with Views, throughout each month — especially if the chatbot will shut down when any individual limit is reached.
For now, I’d ask others to please upvote this existing feature request.
By the way — in this early phase we’re testing the chatbot extensively using the My Apps console. Could you kindly let us know our current Messages count?