I’ve just signed up and have tried using the accessibility widget. I installed it on my website and I could see it there but when I clicked on some of the options it didn’t alter anything. Should it do this?
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Hi there, @Laura_Gowers and welcome to the Community ![]()
As far as I understood, your widget is installed on the Wix website. This issue occurs because the Wix platform wraps the website elements into iframes.
To fix the issue, you should install the widget avoiding iframes using one of the following methods:
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Installing Elfsight widget on Wix avoiding iFrame via Custom Element - Elfsight Help Center
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Installing Elfsight widget on Wix avoiding iFrame via Custom Code - Elfsight Help Center
If you’re facing difficilties with it, we’ll be happy to help. Just request the installation in your dashboard and our Support Team will assist you with it. Do not forget to mention that the widget should be reinstalled avoiding iframes ![]()