I was about to buy countdown timer when I noticed you are also charging GST. I am based in India and you are in a different country so I am not required to pay GST to your country. Can you skip the GST and send me yearly invoice for Basic Pack.
2 Likes
Hi there, @user20594 and welcome to the Community 
I have to say that my colleagues from the Support Team are better experts in such questions.
I see that you’ve already opened a support ticket and our agents will reach out to you as soon as possible and answer your questions 
1 Like
You mention a reply within few hours but it’s been already 3 days with no response to my ticket. Thanks for your response.
2 Likes
Currently, we are receiving a high number of requests, that’s why the response time is a bit longer than usual.
However, I’ve talked to the Support Team and they’ll contact you out of turn
1 Like