Black Friday Sale

Happy Thanksgiving!

I have a billing question and am not sure if I should post it here but I don’t want to miss the Black Friday Sale.

I want to purchase an additional year of service but I want to reduce my current plan (Enterprise T1 to Basic). When I attempt to take advantage of the sale, I am unable to purchase anything except my current plan or an upgraded plan.
Any help is appreciated

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Happy to welcome you to our community, @Marshall_Manche!

I’m really sorry about this inconvenience, but my colleagues from the Support Team will be the best people to resolve this situation :slight_smile:

Could you please contact them? They’ll be delighted to sort everything for you :slight_smile:

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