Submit button not working due to CORS Policy

Ask the Community Service Issues
1

Hi,

We’re experiencing problems with our contact forms. We cannot submit the form.

I get the following messages in console:

(index):1 Access to fetch at ‘https://data.elfsight.com/public/resources/form-submissions/’ from origin ‘https://d9731307dbbc41d48fc6b29dea533f17.elf.site’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.

contactForm.js:175 POST https://data.elfsight.com/public/resources/form-submissions/ net::ERR_FAILED 429 (Too Many Requests)

fH @ contactForm.js:175
@ contactForm.js:175 (anonymous) @ contactForm.js:175 await in (anonymous) L @ contactForm.js:175 P @ contactForm.js:175 (anonymous) @ contactForm.js:182 Pe @ contactForm.js:83 pn @ contactForm.js:74 Or @ contactForm.js:74 ia @ contactForm.js:74 G7 @ contactForm.js:74 K7 @ contactForm.js:74 (anonymous) @ contactForm.js:74 Ug @ contactForm.js:77 En @ contactForm.js:74 Um @ contactForm.js:74 kd @ contactForm.js:74 Gn @ contactForm.js:74 contactForm.js:175 Form submit error: TypeError: Failed to fetch at fH (contactForm.js:175:6334) at (contactForm.js:175:12539)
at contactForm.js:175:12895
at async L (contactForm.js:175:16952)
at async contactForm.js:182:23496
fH @ contactForm.js:175
await in fH
$ @ contactForm.js:175
(anonymous) @ contactForm.js:175
await in (anonymous)
L @ contactForm.js:175
P @ contactForm.js:175
(anonymous) @ contactForm.js:182
Pe @ contactForm.js:83
pn @ contactForm.js:74
Or @ contactForm.js:74
ia @ contactForm.js:74
G7 @ contactForm.js:74
K7 @ contactForm.js:74
(anonymous) @ contactForm.js:74
Ug @ contactForm.js:77
En @ contactForm.js:74
Um @ contactForm.js:74
kd @ contactForm.js:74
Gn @ contactForm.js:74

The 429 error is probably because I’ve tried a couple things (removing adblocker, different browser, etc).

The main issue is the CORS I think. The strange part is that some submissions do get through.

Is this a known issue, or is there something we need to do from our side.

Thanks for the quick follow-up.

Kr,
Matthieu

3

Hello @Matthieu1, welcome to the Community :waving_hand:

I see that my dear colleague Natalia is already helping you in the Support ticket. I wish you a productive conversation and a swift resolution :folded_hands: