Issue with form submissions

I can no longer submit forms.

2 Likes

Hi there, @Marc_Schurmann :wave:

Could you please send me a link to the page where your widget is installed? I’ll be happy to check things for you!

Hi Max

Thank you for help. The form is here: Dein Feedback ist wichtig | BMW IBU WM Biathlon Lenzerheide 2025
If you click on send there will be no success message and no e-mail will be sent.

2 Likes

Hi @Marc_Schurmann :wave:

I’ve tested your form and the submission was successfully sent:

If the issue still persists on your end, please take a screenshot of the Developer Console right after clicking on the Submit Button and send it to me :pray:

Hi Max
Here is the printscreen of the console

1 Like

Thank you!

Could you please check your website in incognito mode and let me know if the issue still persist?

Hi Max

Works find in incognito Mode with Edge and Chrome. So could it be a local Problem of my device oder network?

Cheers
Marc

1 Like

Got it, thanks!

Please try to clear cache and cookies in the browser where the issue occurs. If the issue still persists, it is most likely caused by your browser’s extensions.

Please try to disable them one by one and let me know if it helped :slightly_smiling_face:

Hey Max

Great, now it works very well.
Thank you.

Cheers
Marc

1 Like

No sweat!

If anything else comes up, we’re here to help :slightly_smiling_face: