Social Feed app not working properly

Hi! I’m using the Social Feed app with Facebook, Twitter, Instagram, LinkedIn, and TikTok. I have 38 active pages, each one filtered by a different hashtag so I can tell them apart. The issue is that Twitter isn’t displaying properly. I know there are posts with the right hashtags, but they’re just not showing up in the app. Any idea what I might be doing wrong, or why it’s not working?

One example of this can be seen here: Licenciatura en Derecho | IBERO Puebla

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Hi there and welcome to the Community, @IBERO_Puebla :wave:

I’ve forwarded your request to the dev team and will let you know once I have their response :slightly_smiling_face:

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Unfortunately, Twitter hashtags don’t work in our Social Feed app, since this app is using the old Twitter version, where hashtags don’t work due to the limitations on Twitter end.

The good thing is that we’re going to update the Social Feed app to the new version, and, hopefully, it will be done in the near future :slightly_smiling_face:

As for now, you can use the Twitter Feed app, where the hashtags are supported.

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Yeah, but I use the social feed app because the combination of different social networks at once. And we bought only this app.

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Hi there, @IBERO_Puebla :waving_hand:

The good news is that the hashtag support for the Twitter source has been recently added to the Social Feed.

However, I’ve checked your widget and see that only 1 Instagram post is displayed other. If you readd the sources, the posts will be pulled to the widget:

But anyway, I’ve forwarded this issue to the devs, and they’ll check why the posts for other sources added to the widget don’t appear right away.

I’ll update you once I have their response :slightly_smiling_face: