Reviews will not populate on mobile devices

Ask the Community General Questions
1

  • Issue description: We have over 110,000+ reviews but our widget just won’t appear anymore on mobile? Why is this happening? Is this a bug? I reached out to support but haven’t heard back

  • Link to the page with the widget in question: www.up2boutique.com

3

Hi there and welcome to the Community, @Up2ournecksinfabric :waving_hand:

Yep, we’ve received a support request fron and I see that my colleague Irene is currently checking things. She’ll get back to you as soon as any news comes up :slightly_smiling_face:

4

Hello Max, any update? Is this something you are seeing across the board or just my website?

5

Hi there, @Up2ournecksinfabric :waving_hand:

I see that you’ve received a response from Irene and she confirmed that your request is with our devs now. Irene will keep you updated in a support ticket :slightly_smiling_face: