Review request via Write a Review button

Ask the Community General Questions
1

Right now the review us on google just redirect you to google maps, or search where my business is listed on google. Google has a feature that is called “ask for reviews” in the google business admin page, when you click on it will give you a link, yes it will redirect to google maps, and a pop up will appear to review my business, I don’t mind the redirecting if I can skip the extra steps with pop up review request. So the SOLUTION will be when I sync or connect my google business account this link will populate this widget’s “review us on google button”. The other option and faster is if you allow us to add this link manually in the widget’s button in question, with a small instruction that only “g.page/r/CVWVkFgPz_y7EBM/review” (I put my business link as example) this link that start with g.page is allow, so people will not abuse it with different links; because ain’t nobody got time for 3 or 4 years of useless R&D for nothing

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2

Hi there @Norton :wave:

Apologies for the delayed response!

Currently, when you click on the Write a Review button, it redirects you to a popup review request right away:

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You’ve mentioned that you don’t mind the redirecting if you could skip the extra steps with the popup review request. Could you please elaborate on what specific steps you mean?

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4

Now! @Max before it used to send people to the general Google search listing, not the actual review pop up. I takes years for you guys to be that brilliant #you’rewelcome

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5

Got you!

I’ve talked to the devs, and they’ve provided a custom solution to change the link in the Write a Review button.

const LINK = "https://g.page/r/CV21TXsdoNY1EB0/review";
const TARGET = "_blank";

widget.on("init", ({ widgetContainer }) => {
  const writeReviewButton = widgetContainer.querySelector(".es-header-write-review-button");
  writeReviewButton?.addEventListener("click", (e) => {
    e.stopPropagation();
    window.open(LINK, TARGET);
  });
});

The link in the 1st line of the code should be replaced with your own link.

Add the resulted code to the Custom JS field on the Settings tab of your widget’s settings and let me know how it worked :slightly_smiling_face:

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6

@Max is the same solution that you guys implemented, question, is there a way for this pop up to open on my site

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7

@Norton I am sorry to say, but as Helga mentioned in this thread, unfortunately, it’s impossible to do this (open the review popup right on the website) due to the restrictions on Google’s side.

In your previous messages, you’ve mentioned that you don’t mind the redirecting from your website, if the popup doesn’t appear (show just General search listing or business on Google Maps, like in the screenshot), right?

image
image507×988 146 KB

Your suggestions were:

  • either implement the automatic generation of such a link in the widget

  • or have the opportunity to add the needed link (without review popup display) to the button manually


The script I’ve shared in my previous message allows you to do this. If you open your business link (g.page/r/CVWVkFgPz_y7EBM/review) just in the browser, you’ll see that the popup always appears. So, using this link for the Write a Review button won’t help you remove the popup.

Thus, in order to remove the popup and show just your business on Google Maps, you should use the link to your business on Google Maps:

image
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I hope this explains things.

If I misunderstood anything or if you have any further questions, just let me know and I’ll be happy to help :slightly_smiling_face:

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