48 hours of updates on Instagram?
I hope you can change that for us because it’s not possible for most of our clients to have that…
Hi there, @Pierre_Rivalin
Thank you so much for the feedback!
We do realize that it would be amazing to reduce the cache time, but, unfortunately, it’s impossible to do this due to some technical restrictions.
Hopefully, we’ll be able to overcome this hindrance in the future. We’ll update you here in case of any changes
Refresh Rate down from 48 hours to 6 hours maximum - better 1 hour Thank you!
Hi there and welcome to the Community, @user15725
Thank you so much for the feedback!
We already have this idea on the Wishlist. I’ve added your comment to the dedicated topic where we’ll keep you updated
It would be great if content added on Instagram immediately (or sooner) showed up in the widget’s feed.
Hello there, @user1354
Thank you so much for the feedback!
We already have this suggestion on the Wishlist. I’ve moved your comment to the thread, where we’ll keep you in the loop
“Immediately (or sooner)” lol – a time travel widget – now that would be cool!
we need real-time updating our instagram feed to be previewed on our website
could you please config the API for our requirement
Hey there, @Diskop_UKM_Jatim and welcome aboard
We already have such a request on the Wishlist. I’ve moved your comment to the dedicated discussion, where we’ll keep you in the loop
Many thanks for the feedback!
It would be great to have the ability to instantly refresh the feed in some cases where there may be an image that got in by mistake. You can give members 3 or 5 instant refreshes a month with the ability to buy more
Hi there, @Karl_Archer
We already have a similar idea for the immediate display of new posts. I’ve moved your comment to the related discussion, where we’ll keep you in the loop
A post was split to a new topic: Instagram Feed isn’t updating
Hi,
Has the instant update been initiated yet? Looking for an option that has instant update for Instagram feed
Hi there, @user20604 and welcome to the Community
I am sorry, but the instant updates are not supported yet. However, if receive any news about this request from the devs, we’ll inform you here right away
Would be great if there would be an option to manually refresh the feed (can be limited), but more important would be that it’s not 48 hours, more ideal would be 24 hours or optimal around 10 hours.
Welcome to the Community, @user18177
Thank you so much for upvoting the idea and sharing your thoughts with us - that’s much appreciated
Dear Max
In today’s era of high-speed internet connectivity, where private households have access to 10 Gbit/s connections, a 48-hour delay for cache updates seems like an unnecessary limitation. Given the technological advancements available, this feels like an artificial restriction that negatively impacts the user experience.
Additionally, I believe this should be clearly mentioned on the Elfsight homepage, as it is currently not displayed. Had I been aware of this limitation beforehand, I likely would not have signed up.
To work around this issue, I frequently remove and re-add my account manually to avoid the unnecessary waiting time—at least until I find a suitable alternative.
I hope this matter can be addressed soon. Looking forward to your response.
Best regards,
A Very Concerned User
Hello @WebAdmin1, and thanks a lot for your feedback!
You make a great point, and I’m really sorry we don’t currently have a solution for reducing the cache time. You’re also right that we don’t have clear information about this restriction — I’ll be sure to pass your comment on to the team for consideration. I agree, it would be fair to clarify this.
The main challenge is that implementing this would come with a high cost, which could significantly raise the subscription price. Since the current cache time is not an issue for the majority of our users, we strive to keep our prices as affordable as possible.
We’re still searching for a decent solution, and we’ll be happy to update you once we have any news.
Thank you for your comment once again!
hi there at elfsight, hi helga,
we just realized this cache-timing issue when an important post didnt show up in the widget after more than 24 hours. i agree that this 48h cache thing is a very long time - and should not be as long. on the other hand i get the pricing argument.
BUT: i didnt know about this limitation, when signing up just some days ago - and you should have told us. above you mention that it would be fair to communicate this - but you didnt do that since february … i would have appreciated a little note about it in the features section of the widget.
one more thing: how about giving us a button in the settings section of the widget to renew the cache. the traffic would be easy because it would not happen that often and we would be able to push the cache in certain important moments (like the one i am having now).
best, etienne
Hey there, @Etienne
We’re genuinely sorry that the caching limitation came as an unpleasant surprise. We completely understand how important it is to have clarity upfront, and we appreciate you calling out that this still wasn’t addressed in the way you had hoped.
While we haven’t added this detail to the website, we’re continuing to explore the best way to present technical limitations like caching more clearly - without overwhelming users with too much complexity before they get started.
As for the button to manually refresh the widget - that’s a great idea! It’s not something we can add at the moment, but we’ve noted your suggestion and will keep you posted if there are any updates about shorter cache times or similar options
Thanks again for understanding and sharing your feedback with us - that’s highly appreciated!