48 hours?! I have 2 feeds only on main page of my client’s site. One is working “fine” (1/48 update) and the other isn’t renewed for more than a month… I think it is not the matter of this new “feature” - it is some tech problem. Please, contact me (answer my email). I need solution.
Hi there, @Grygorii_Babenko
I am so sorry about this inconvenience!
I’ve updated the 1st widget and the latest post has been pulled. As for the 2nd widget (IV Bags 4 Main Page), the issue appeared because of the Personal Account Type of connection.
The thing is that Meta recently deprecated API for connecting Personal Accounts. Unfortunately, they did not provide an alternative solution, this is why the posts haven’t been updated. I deeply apologize for all the inconvenience caused!
I’ve switched your widget to the Public Account type of connection, and the latest posts are displayed now.
If you’d like to connect your Business Instagram Account, please click on the added Source → Connect:
Just in case, here is some info about available connection types, which will help you choose the right option:
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Business Account: This option allows you to maintain all your existing posts in the widget without any limitations.
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Public Account: The main advantage of these source types is, there is no need to log in to Instagram, but only 60 latest posts will be displayed on this case
Please check your widgets and let me know if everything is fine now
A post was split to a new topic: What connection to use for fastest update
Thank you, Max.
Girls, who run “bags” Instagram account right now are really happy.
You have been very helpful, thank you and best wishes from ItaliaVogs Kyiv.
Glad to hear that!
If any difficulties or questions come up, don’t hesitate to contact us here. We’ll be delighted to help