Pop up Widget Notify Respondants Email HELP

Ask the Community General Questions
22

You need to keep the Network tab opened and click on the Builder tab:

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Have you tried it yet?

23

Thanks yes I understand, the image above with the pop up on the left. With the builder button, I cant click on this, it is just an Image. It doesnt work nothing happens when I click on it in the ’Inspect’ screen. im really sorry about this could i just give you my password to try?

24

Yep, please share your email and password in a direct message.

For this, click on my profile image and select Message:

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25

Hi Max, Just to update you I tried to get the smtp working on another device but had no luck there. However I am quite happy that the subscriber email is landing in the inbox now, and not spam and it all looks okay anyway with my business name. Thanks for all you help, I appreciate you being so patient. Gráinne

26

Hi there, @Grainne1 :waving_hand:

Thank you for waiting!

I’ve discussed the issue with the devs once again and it appears there was some kind of miscommunication. I am so sorry!

In the password field, you should use a generated app password, but not a password from your Yahoo account. This article explains how you can get it - Generate and manage 3rd-party app passwords | Yahoo Help.

Please give it a try and let me know if it worked :slightly_smiling_face: