My reviews don't work

why isnt my review button working on my website? I just created my website on Wix and i have the free plan, is this why this button is not available to me?

search.google.com is blocked

search.google.com** refused to connect.

ERR_BLOCKED_BY_RESPONSE

1 Like

why isnt my review button working on my website? I just created my website on Wix and i have the free plan, is this why this button is not available to me?

search.google.com is blocked

search.google.com** refused to connect.

ERR_BLOCKED_BY_RESPONSE

What’s your website?

It’s not published yet,
I initially thought also it may be because it’s not published but last night I published it for a few minutes and the “review “ button was still not working g , and giving me that same error messege

Thank you,
Vanessa

Have you verified your business with Google? That was my issue that I had to fix.

I don’t think so, how do i do that?

Thank you,
Vanessa

Also, do you know why a new review that came in yesterday on google isn’t showing up

Thank you,
Vanessa

Private message me and I’ll help you.

Hi there @user3737 :wave:

The thing is that the Wix CMS is built on iframes, that’s why the Write a Review button doesn’t work.

To fix this issue, please try to reinstall the widget avoiding iframes - Installing Elfsight widget on Wix avoiding iFrame - Elfsight Help Center.

Please check it and let me know if it helped :slightly_smiling_face:

Regarding the new reviews display, I have to say that our app uses cache system and our widget is updated every 72 hours. This is the reason why the new reviews don’t appear straightaway in the widget.

If it’s been more than 72 hours and the new review still didn’t appear, please let me know and I’ll be happy to look into this for you!