More than one number. (Agent)

[Guilherme (Guilherme Souza)]

It would be very interesting to be able to add more than one “Agent” to whats,

Including various contacts, such as Finance, Support, Sales and etc.

[Helga]

Folks, our former Wishlist portal, where our users shared their requests and suggestions, was transferred to this forum. You’re most welcome to vote, add new ideas, and leave your comments here — we surely will consider them all!

Original Votes: 8

[ElfsightBot]

Original comment from Jack Manley transferred from the previous Wishlist portal:

+1, I’ve had a customer request for this, and then realised I can’t carry it out as this isn’t possible.

Live chat with being able to select an agent like this would be very good:

http://incuhive.co.uk/

[ElfsightBot]

Original comment transferred from the previous Wishlist portal:

The ability to be able to allow for a number of different tellers to pick up the user request, then cancelling out to the rest, is a useful tool to stem high stress periods where customers are left waiting.

[ElfsightBot]

Original comment transferred from the previous Wishlist portal:

A WA business account would be required for this, and it would cost Elfsight considderably more to pay for that.

Your costs would go up as well, it just depends if you’re willing to pay.

[user14624]

Dear Support team,

it would be great if you provide the feature to list multiple numbers so that user have option to chat to any of them or the one which is online or live.

[Max]

Greetings @user14624 and welcome aboard

Glad to say that we already have this idea on the Wishlist. Your comment has been moved to the thread where we’ll keep you updated