Issue with social feed integration

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Hi there and welcome to the Community, @Bert_Verstappen :waving_hand:

Apologies for the inconvenience!

I need to let you know that Meta recently deprecated API for connecting Personal Accounts. Unfortunately, they did not provide an alternative solution, which means that posts from Personal Accounts will no longer be updated. I apologize for any inconvenience this may cause!

Currently, connections can only be established through public Account, Hashtag or Business Instagram Account.

Let me provide more details:

  1. Business Account: This option allows you to maintain all your existing posts in the widget without any limitations.

  2. Public Account: This type doesn’t require Instagram authorization, however, it is limited to showing only the latest 60 posts.
    This article explores the differences in greater detail: Instagram Feed connection types: Benefits and Differences.

In the meantime, we’ve switched the type of connection to Public (account), and the posts are now displaying correctly. However, if needed, you can switch to Business connection


Please check your website and let me know if everything is fine now :slightly_smiling_face:

Hi Max

Thanks for the quick intervention and clarification! It indeed works again now :+1:.

Best,
Bert