I agree with everyone else. I tried ‘retraining’ the chatbot with my website updates but it’s still providing old information even though I literally retrained every page that was connected so I’m concerned this option isn’t accurate currently.
Thanks
Hi there, @user37594 
I am so sorry about the inconvenience you’ve experience!
Could you please share the following details?
page you’ve tried to retrain
the response with the old info the bot share
correct answer
We’ll be happy to check what went wrong 