Instagram Not Connecting

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1

I have updated to the latest version but I can’t seem to get it to connect. When I set the Instagram account to ‘personal’ I get this error: Invalid OAuth 2.0 Access Token

When I set it to ‘business’ I get this error:
Unsupported get request. Object with ID ‘########’ (removed this number in case it shouldn’t be public) does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at Graph API - Documentation - Meta for Developers

It is on my main page here:

Can you help?
Thanks!

1 Like
3

Hello @blonnie!

It’s really great to see you on our forum, I hope you will find this space useful :slight_smile:

I however have to mention that this forum is dedicated to Elfsight cloud apps, thus we can assist with only cloud apps-related questions here. As far as I see, you’re using our WP standalone plugin, which looks and works differently.

I advise you to ask your question at codecanyon@elfsight.com, our team will try their best to provide the answers there :raised_hands:t2: