Disconnected from Instagram feed

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1

Instagram Business Account feed is not connected.

I understand there were some issues that I was notified about last June with the Business Account connection. We had created a workaround since then, but would now like to reconnect. I realize it has been a while. I had a workaround set up for the instagram feed, but now the client would like to reconnect. I logged in and I

Screenshot 2025-05-08 at 1.43.17 PM
Screenshot 2025-05-08 at 1.43.17 PM802×1490 90.3 KB

see this (see screenshot below). It doesn’t correspond to the instructions here: Reconnecting your Instagram Feed widget - Elfsight Help Center

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3

Hey there, @Jon_Milburn1 :waving_hand:

The settings in your widget looked slightly different because your widget was created before August 5, 2024:

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I’ve switched your widget to the newer version, and now the settings match the steps provided in the article. Please try to reconnect the widget once again and let me know if it helped :slightly_smiling_face:

4

Max,

You’re the best. Thanks so much for the speedy reply. I’ll let you know how it goes.

Jon

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5

Max,

It worked great. Thanks so much.

Jon

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6

Awesome, you’re always welcome!

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