Hi,
Our developer has added the widget to the website but it’s not displaying. Any ideas what we can do?
Thanks
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Hi @PlantLabs and welcome to the forum!
I’ve checked your website https://noochypoochy.com/ and the Instagram Feed widget is displaying perfectly fine for me:
Could you please clear the cache, browser cookies, and let me know if the issue still persists for you?
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Hi,
Thanks for the quick reply. So it’s now displaying on my Chrome browser but not on Safari.
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Thanks for the update!
It seems the widget works fine in Safari as well for me:
Could you please send me a screenshot of the developers’ console?
To open the console, you need to press Ctrl + Shift + J (MacOs: Cmd + Option + J ) for most of the browsers. This is what it looks like:
It might help me understand the issue better.
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Thanks for this!
I’ve passed it on to our devs, and I’ll get back to you here as soon as have news from them. It’s not going to be long 
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Thanks for your patience!
May I ask you to take another screenshot of the console but from Safari directly? It could help us come up with a proper solution 
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It’s now being displayed in Safari…how strange
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This is weird indeed 
Could you please send me a screenshot of the console from Safari here if this issue comes up again? We’ll try our best to investigate it!
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It won’t allow my to get it up. Tried cmd - option - J but nothing happens.
Don’t worry, it’s there now so hopefully will be fine.
Thank you
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