Insta Feed not showing

Our developer has added the widget to the website but it’s not displaying. Any ideas what we can do?


Hi @PlantLabs and welcome to the forum!

I’ve checked your website and the Instagram Feed widget is displaying perfectly fine for me:

Could you please clear the cache, browser cookies, and let me know if the issue still persists for you?


Thanks for the quick reply. So it’s now displaying on my Chrome browser but not on Safari.

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Thanks for the update!

It seems the widget works fine in Safari as well for me:

Could you please send me a screenshot of the developers’ console?

To open the console, you need to press Ctrl + Shift + J (MacOs: Cmd + Option + J ) for most of the browsers. This is what it looks like:


It might help me understand the issue better.

Attached - looks very red :frowning:

Thanks for this!

I’ve passed it on to our devs, and I’ll get back to you here as soon as have news from them. It’s not going to be long :slight_smile:

Thanks for your patience!

May I ask you to take another screenshot of the console but from Safari directly? It could help us come up with a proper solution :pray:t2:

It’s now being displayed in Safari…how strange

This is weird indeed :thinking:

Could you please send me a screenshot of the console from Safari here if this issue comes up again? We’ll try our best to investigate it!

It won’t allow my to get it up. Tried cmd - option - J but nothing happens.

Don’t worry, it’s there now so hopefully will be fine.

Thank you

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