Social Feeds not Working

Ask the Community General Questions
1

Both my Social Feed widgets have stopped publishing - other widgets like All-in-One Reviews all fine.

What’s up Elfsight Support?

3

Greetings @user3369 and welcome to Community :wave:

Please accept my sincere apologies about the issue!

Could you please send me a direct link to the webpages where your Social Feed widgets are installed?

4

www.themardaleinn.com and www.terryabraham.com

5

Thanks!

I’ve checked your websites and both widgets are displayed:

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image620×703 59.6 KB

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image1245×891 136 KB


However, I see that Instagram posts aren’t displayed due to the following issue:

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image1125×648 42.5 KB

Please try to reconnect your Instagram account and let me know if it helped :slightly_smiling_face:

6

Thanks Max but I think this is a change in behaviour between Chrome and Safari then - where it still doesn’t work having address Instagram.

Has anything changed recently on either Safari or Elfsight - as the feeds have historically worked on Safari?

7

I’ve checked your websites on Safari and everything is the same, feeds are displayed without Instagram posts.

Could you please specify whether you’ve tried to reconnect your Instagram account?