Include Visitor IP Address in "Send Chat History" Emails

[Paul_D]

For paid versions of the AI Chatbot, please include the visitor’s IP address in each “Send Chat History” email.

Why this matters:

Having the IP address alongside the chat transcript would allow merchants to cross-reference those conversations with order details.

This could help flag potential issues—including usage mismatch and fraud—before a product ships, reducing costly fulfillment mistakes and improving the overall customer experience.

[Max]

Hi there, @Paul_D

Thanks for the idea! If more users get interested in this feature, we’ll try to think it over in the future updates