I need the chat bot to be able to close if a customer requests

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1

please can the chat window be smaller no need to fill entire screen on phones

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3

Greetings and welcome to the Community, @Moses :waving_hand:

In the title of your topic, you’ve mentioned an option to end the chat per user request. Glad to we are currently working on this feature. Please upvote this idea to receive a notification once the feature is released :slightly_smiling_face: - End Dialogue Option

As for the chat window size on mobile, please use this code in the Custom CSS field on the General tab of your widget’s settings:

@media (max-width: 500px) { 
.es-window-container {
  width: 300px;
  height: 500px;
  margin-top: 450px;
}

With this code you can change the chat window width, height and top margin to display it closer to the bubble. Try it out and let me know how it worked :wink:

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Just in case, here is the code for more detailed customization of the chat window on mobile view - Change the size of AI Chatbot's window size (Mobile only)

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