Hi @Jeanie_Christian and welcome aboard
I am really sorry that you’ve faced such an issue!
However, I see that at the moment all the reviews are collected:
Could you please check it and let me know how it works for you?
Hi @Jeanie_Christian and welcome aboard
I am really sorry that you’ve faced such an issue!
However, I see that at the moment all the reviews are collected:
Could you please check it and let me know how it works for you?
Hi I am having the same issue where the google reviews is not loading.
Place ID:ChIJ45axJ7IZ2jER4bRw9bEFsxI
Greetings @Pamela_Wee! Glad to have you join us
I am really sorry about this inconvenience!
I’ve checked the source and everything is working fine now:
Could you please check it and let me know how it works for you?
I’ve been trying to get mine working this is my id: cHTtd06x5a69PO4jS_d8IgIia8t
Not sure if I am doing something wrong, but I have 10 reviews and nothing is showing up there.
Hi @Web2 and welcome to Community!
Thank you for waiting!
Could you please specify your Business Name and address? I’ll gladly check things for you
AI Summary not populating for Google Reviews. Stuck on loading reviews indefinitely
Hi @Ray_White and welcome to Community
I am really sorry about this issue!
I’ve forwarded your request to our devs. I’ll get back to you once I receive any updates
I’m having issues with reviews appearing, we do not have an address so I’m using this as my “search”
“(withIframe)=“https://www.google.com/maps/embed?pb=!1m14!1m8!1m3!1d442847.66216941224!2d-95.4012914!3d29.871559!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x8640c7b57c0b7115%3A0xb33096a52004ee41!2sGreen%20Pine%20Roofing%20%26%20Construction!5e0!3m2!1sen!2sus!4v1687210910420!5m2!1sen!2sus” width=“600” height=“450” style=“border:0;” allowfullscreen=”" loading=“lazy” referrerpolicy=“no-referrer-when-downgrade”>)"
However, I have received no reviews in around 2-5 hours when looking at the ElfSigh itself.
I do have a ticket (391458), but seems like some solutions to this could be quite easy!
Greetings @user3302 and welcome aboard
I am really sorry about the inconvenience!
We’ve fixed the issue with collecting reviews, so they are displayed now. However, AI Summary isn’t being collected at the moment and our devs are working on it.
Please check your widget and let me know if all the reviews are displayed on your side.
As for the AI Summary issue, I’ll keep you posted here.
Yes, all looks good other that the AI Summary issue you’ve noted.
The issue with the AI Summary is fixed!
Please check your widgets and let me know if everything is fine
Im having the same issue with reviews not loading. i tried other businesses to see if it would work and it did. but mine just wont load and these are reviews that are old btw
Hello @Central_Coast_Hypnob and welcome to Elfsight Community
I’m genuinely sorry to learn of the issue you’ve encountered!
I’ve informed our devs about it. We’ll keep you in the loop here.
@Central_Coast_Hypnob The issue is fixed!
Please check your widgets and let me know if they are fine
same issue for me kkVQRwRVRKGwDj3a8
@user3512 We are excited to see that chosen to be a part of our journey! Welcome
I’ve shared your request with our dev team. Rest assured, we’ll keep you in the loop regarding any updates
The issue is fixed!
Please check your widget and let me know if it’s fine
Hi @Max will you please check my profile too? It’s not loading my other reviews and has been stuck on 3 reviews now.
Place ID - ChIJocLR8o2_vQ4RbLW-oz_IrSo
Hi @SS-google and welcome aboard
I’ve checked the source and all the reviews have been successfully collected:
Could you please confirm if everything is fine on your side?
Thank you it’s working.