Google Reviews not populating

Hello I signed up and paid for an account yesterday for my website. My google reviews has been stuck on “The reviews are being collected, please wait for a few minutes.” since last night. I figured I would give it until morning, but it is still the same thing. I reached out to support, but I am hopeful that someone might be able to offer advice here.

I have the correct place ID and the widget is installed correctly on squarespace.

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Hi @user3146 :wave:

I am so glad to see you here! Welcome to Community :heart:

As I see, my colleague Ksenia has already contacted you and our devs fixed the issue.

If the issue still persists or any questions come up, feel free to contact Ksenia. She’ll be happy to advise.

Have a nice day :wink: