Google reviews not loading

Hi Helga
Same issue for me in one of my website (the others are ok) :
this one ChIJwcTPM6yVrhIRfChDVhhm_44
Regards

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Hi @Philippe, I’m truly sorry about this!

We’re already looking into this, I’ll get back to you with the fix as soon as possible :pray:t2:

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@Philippe thank you for your patience!

I’m happy to say that the issue is fixed, could you please check your widget and let me know if everything’s fine on your end?

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Hi Helga.
It’s fine now.
Thank you

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Hi, thank you so much!

Everything looks like it’s working now.

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Awesome to hear that, thanks a lot for the update @Dragan!

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Hi Helga.
Same issue for a new website (the others are ok) :
this one ChIJ030y2LANrhIR_7dowaCPvIU
Regards

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@Philippe so sorry to hear that :frowning:

We’ve started working on it already, I’ll get back to you with the news soon :pray:t2:

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@Philippe could you please check your widget once again? It should work this time.

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Hey Helga, same issue for me :frowning:

ChIJa7M17PgJkEcR3O1WP8tGnFM

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Hello @user2243! We are so happy to see you with us! Welcome to Elfsight Community :heart:

I am so sorry for all the inconvenience!

At the moment, our Google Reviews widget is experiencing temporary difficulties.

I’ve forwarded your request to our devs and, hopefully, they’ll come up with a solution really soon :rocket:

Please do not worry, I’ll keep you updated!

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Hi @Helga my google review is not working.

Id is “elfsight-app-f5c570a0-fe31-4390-b110-099db3824c8c”

I am busy, Please check it quickly.

Thanks

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Hi @Max my google review is not working.

Id is “elfsight-app-f5c570a0-fe31-4390-b110-099db3824c8c”

I am busy, Please check it quickly.

Thanks

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Hey @user2243!

Great news for you :fire: The issue was fixed:

Could you please check it and let me know if everything is fine on your side?

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Hello @user2249! We are so happy that you’ve decided to join us! Welcome to Elfsight Community :rocket: :heart_hands:

I am deeply sorry for all the frustration caused!

I’ve checked your widget and everything is working fine:

Could you please check it and let me know if the issue persists?

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Hello, my google reviews are also not updating. Can you please help, thank you.

My placeid is: ChIJ7zf-BV5NPqQRQCQ65ltC3aw

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Hi @OMaviTech! We are so happy to see you with us! Welcome to Elfsight Community :heart: :wave:

I am so sorry that you’ve faced such an issue!

I see that my colleague Mike has already contacted you in a support ticket. He checked your place id and everything seems to be working fine.

Could you please double-check everything and reply to Mike in a support ticket?

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Hello I need help because my google reviews is not showing in my website

PlaceID: ChIJhZeR5yNnXj4RsuOw2RcOPac

I hope this will be resolve as soon as possible

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Hello @Hon and welcome to Elfsight Community :heart: :tada:

I am deeply sorry that you’ve experienced this issue using our app :pensive:

I’ve checked your widget and all the reviews seems to be collected now:

However, if the issue still persists on your website, please provide me with a direct link to this website.

I’ll be happy to check everything for you :wink:

Hello again @Max I tried it again to in my website and its not working

here see this picture and guide me what to do.

Thanks in advance!

Because once this work i’ll upgrade my plan asap