Hi, I just installed the google reviews app and want to show my google reviews on my wordpress page. Everything is installed correctly but the app does not show any reviews. Its stuck on “The reviews are being collected, please wait for a few minutes.” I have entered the correct Google Place ID f…

Hi, thanks a lot for your patience! Unfortunately, the source got stuck in the queue, that’s why the collection took that much time. We’ve updated it manually for you, so everything should be fine now. Could you please check and let me know if you’re good now?

Hi @user2356 :wave: I am so sorry about this inconvenience! Could you please send me a direct link to the webpage where your widget is installed or just widget id ?

Here you go! I have no idea how to get the ID. I installed it a while ago. I currently have 5 Google Reviews, only 2 are showing. Thanks so much! https://www.healthbycheryl.com/

Hi @user2356 ! The reason the new reviews don’t make it to the feed on your website right away is 48-hours cache time. If it’s been more than 48 hours, and the reviews still didn’t appear, please let us know. We’ll be happy to look into this :slightly_smiling_face:

Thank you so much! I did not know that. I’m now seeing more reviews on my page. Yay! Have a great day!

It’s the least I could do :wink:

@Helga @Max Hi, same issue on my end. The source is stuck in “collecting the Google reviews” after we just created the widget. Google business is Aging Care Management. Anything you can do?

Hi @Jeanie_Christian and welcome aboard :tada: I am really sorry that you’ve faced such an issue! However, I see that at the moment all the reviews are collected: [image] Could you please check it and let me know how it works for you?

Hi I am having the same issue where the google reviews is not loading. Place ID:ChIJ45axJ7IZ2jER4bRw9bEFsxI

Greetings @Pamela_Wee ! Glad to have you join us :heart: I am really sorry about this inconvenience! I’ve checked the source and everything is working fine now: [image] Could you please check it and let me know how it works for you?

I’ve been trying to get mine working this is my id: cHTtd06x5a69PO4jS_d8IgIia8t Not sure if I am doing something wrong, but I have 10 reviews and nothing is showing up there.

Google reviews not loading

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Google reviews not loading

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