Elfsight Back end not working

  • The back end of Elfsight won’t seem to laod for me. So i can’t edit any of my apps?

  • Anyone else experiencing this?

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Hi there, @Richard_Kadri-Langfo :waving_hand:

I am so sorry for this inconvenience!

Most likely, it’s a local issue on your end, since we’re not experiencing any global issues with the dashboard now.

Could you please take a screenshot of the Dev Console in the Elfsight dashboard (backend) and send it here? This would help us understand the reason for the issue :folded_hands:

Sorry i missed this reply. The issue is happening again!

It just won’t load. It seems to work in different browsers. So it is literally a blank screen. I have cleared cache and tried a hard refresh, but in Chrome it is not working. not much to take a screenshot of.

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Hi, @Richard_Kadri-Langfo :waving_hand:

Could you please try to disable all browser extension, VPNs, antiviruses and try to open the Elfsight dashboard in your browser’s incognito mode?

If the issue still persists, please send me a screenshot of the Dev Console in the Elfsight dashboard (not just a screenshot of the Elfsight dashboard) :folded_hands:

And now it is back up and running again! :man_shrugging:

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Hmm. that’s really weird, but I am happy to know it’s working now.

If the issue occurs again, please send me a screenshot of the Dev Console and our devs will gladly look into this :slightly_smiling_face: