today is not working for me, all widgets off, no customer support.. Any recommendations? Alternatives? Thank you in advance!
Hi there, @B_Spiru ![]()
I deeply apologize for this inconvenience!
Do I get it right that the Elfsight dashboard isn’t loading on your end? If so, could you please send me me a screenshot of the Dev Console in the Elfsight dashboard?
2 posts were split to a new topic: Widget isn’t loading in dashboard
Hi there, @B_Spiru ![]()
I am so sorry about that!
If I got it right, you’re experiencing issues when opening the editor of the widgets in the dashboard.
Please try to log in to your Elfsight account in your browser’s incognito mode and try to open the widgets. If it’s working fine in incognito mode, it’s very likely that a browser extension or ad blocker is causing the issue.
Please try disabling any extensions and let me know if that fixes the issue.
In case the issue still persists in incognito mode, please send me me a screenshot of the Dev Console in the Elfsight dashboard. This will help us understand what causes the issue ![]()
3 posts were split to a new topic: Issues with the widget
Please cancel our subscription and reimburse fully the last payment from January 2026.
Please confirm the refund.
I completely understand your frustration, and I’m really sorry for the inconvenience this has caused ![]()
All subscription and billing questions, including refund requests, are handled by our Support Team. You can reach them at support@elfsight.com, and they’ll be happy to help you with your request.
However, if you could give us another chance, we’d truly appreciate it and would love to help get everything working as it should. If I understood your issue correctly, please try the steps suggested in the previous message.
And if I missed something or misunderstood the problem, could you share a bit more detail about what’s going wrong? We’ll take a closer look and do our best to sort it out for you.
A post was merged into an existing topic: Issues with the widget