Can a perfect 5.0 rating look suspicious?

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1

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I never really thought about it before, but apparently some customers don’t trust businesses with a perfect rating.

And I think I get it, because I usually check negative reviews first :grinning_face_with_smiling_eyes:
They often tell me more than dozens of positive ones because they feel more real.

Since our Reviews widgets let you choose what to show on your site, I think it raises an interesting question:

Do you show your real rating even if it’s not perfect?
And do you think a few negative reviews can actually help people trust a business more?

Share how you usually handle this. Someone here might be deciding what to do with their reviews right now.

2

I only have genuine 5* reviews :smiling_face_with_tear: I’m screwed!

3

Honestly, being “screwed” by too many happy customers doesn’t sound too bad, @TC1 :grinning_face_with_smiling_eyes:

But that’s actually an interesting angle. Maybe when all reviews are 5-star, the key is to show the ones that feel the most specific and personal, not just the highest-rated ones.

Do your reviews usually explain what exactly people liked, or are they mostly short and sweet?