Folks, we’re excited to share an update update with powerful new features designed to improve user experience with the AI Chatbot :rocket: What’s inside the update? ▶ New Contact Human triggers ▶ Follow-up message enhancement ▶ Changes in Open Chat Automatically logic Guys, did you like th…

Howdy! Would love to see an option to disable the follow-up message enhancement (i.e., chatbot automatic tailoring). It’s generating odd answers. Thank you!

Thank you so much for the feedback! I’ve added this idea to the Wishlist on your behalf - Add an option to disable the Follow-up tailoring based on the context . If it gets more votes, we’ll try to add it in the future :slightly_smiling_face:

AI Chatbot: New Contact Human triggers + 2 more enhancements

Changelog New Feature

Topic		Replies	Views
AI Chatbot: [MAJOR UPDATE] Embed layout, chat triggers and visibility settings! 🔥 New Feature ai-chatbot	0	235	March 3, 2026
Add an option to disable the Follow-up tailoring based on the context AI Chatbot Gathering-Feedback	0	11	March 30, 2026
Move from AI to human interaction right in the AI Chatbot window AI Chatbot Gathering-Feedback	1	57	January 23, 2026
AI Chatbot: Make form completion required to continue chat New Feature ai-chatbot	2	188	January 21, 2026
AI Chatbot: Let users take specific actions right in the chat and contact human! 🔥 New Feature ai-chatbot	22	556	April 16, 2026

AI Chatbot: New Contact Human triggers + 2 more enhancements

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