AI Chatbot: [MAJOR UPDATE] Image training, Default Phone Country +1 more feature! 🔥

Friends, we’ve got a pretty exciting AI Chatbot update to share! :rocket:

We’ve added a few long-awaited features that make your assistant more visual, more flexible, and a little more “alive” in the chat. Let’s dive in :backhand_index_pointing_down:


What’s inside the update?


Train your assistant with images and show them in chat

You can now add images to your assistant’s training and let it use them in chat replies.

Supported formats: JPG, JPEG, PNG, WEBP, and GIF.

After upload, each image gets an automatically generated description based on your business context and knowledge base. You can edit it manually anytime:

Note: The assistant may use images not only from the Images section, but also from other knowledge sources, such as Files, Web Pages, and more.

This is especially helpful when text alone isn’t enough — for example, when your assistant needs to show a product, menu, instruction, example, or any other visual reference :sparkles:


Default Phone Country option for Collect Contacts skill

You can now manually choose a default country for the Phone field in the contact form, also known as the Collect Contacts skill.

Previously, the country was selected automatically based on the visitor’s browser locale. Now you can set it yourself, making the form more convenient for your main audience:


Online Status Indicator

You can now turn on a green dot that shows your assistant as online in the chat :green_circle:

It’s a small detail, but it can make the chatbot feel more available and encourage visitors to start a conversation:


Have you already tested the new options? Share your experiences in the comments — we’d love to hear from you :slightly_smiling_face:


Back to Changelog →

SHOULD HAVE BEEN ADDED TO THE BUTTON TOO!

The image training feature is a game changer. It works great. Thanks so much. Patrick

Hi there, @user1429 :waving_hand:

Many thanks for sharing your thoughts with us!

You’re referring to the Launcher button, right?

image

If so, could you please specify the exact place on the button where you’d like to add a green online dot? I’ll be happy to check if we have a custom solution for you :slightly_smiling_face:

Hey there, @Patrick_Reagan :waving_hand:

We’re elated to know that an Image training option works great for you! Thanks a ton for your lovely feedback :blush: