When I access my assistant here in my office (UK) and test the Customer Contact Form Out, the telephone field defaults to US phone code. It seems that its picking up my browser > language setting which is set to US. My customers who have not updated that setting buried inside a browser, it would st…

It relies on the browser device to set the default country. We are UK based, and business-to-business. The default for most PCs will be English (US), so by default, it shows US phone. Could there be a better way. IP detection? Have a setting to denote the default (in our case UK)?

Hi @user30573 , thanks a lot for sharing your feedback! You’re right, at the moment, the default country is taken from the end user’s browser settings, and I’m sorry it doesn’t seem to work well for you. We’ll try to think about alternative options to make this feature more helpful for different use…

That’s great – many thanks!!!

Can the admin set the default country code of the phone number collected instead of the user has to find and select?

Greetings and welcome to the Community, @Admin_Primus :waving_hand: Thank you so much for the feedback! We already have a Wishlist request for this feature and I’ve merged your comment with it. If this idea gets more traction with other users, we’ll try to think it over in the future updates. As …

Hi there and welcome to the Community, @Mehroof_CR_Web_Solut Unfortunately, the widget doesn’t have a built-in setting for this, but we have a custom workaround. You can find it in the message above :slight_smile: [image]

Set default country code phone manually

Wishlist AI Chatbot

Max June 10, 2026, 2:13pm 21

Hey everyone!

A Default Phone Country option is already live

FInd more new features in this post - AI Chatbot: [MAJOR UPDATE] Image training, Default Phone Country +1 more feature! 🔥

2 Likes

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Set default country code phone manually

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