Widget WAS displaying fine but now not so much

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1

  • Issue description:

  • Hi there,

  • Last week, we were enjoying our new functionality, displaying Google Reviews via a white badge design (rectangle) in our Summary bar and it all looked lovely. This week, that shape has shrunk to a skinny strip holding just the Google logo. We’ve changed nothing. What’s happened? In the Elfsight back-end, the preview of the Badge design shows as a rectangle, but it no longer does that on our site - even though it did last week. Can anyone fix this? We deployed the Badge code on 150 web pages last week…

  • Link to the page with the widget in question:

  • https://www.sharphamtrust.org/mindfulness-retreats/details/buddhist-meditation-retreat-4-nights

Change to Google Reviews display
Change to Google Reviews display1055×266 12.9 KB

1 Like
3

Hi there, @Caroline_Forcer and welcome aboard :waving_hand:

This issue occurred because of the conflict with the styles of your website. We’ve fixed it using this code in the Custom CSS field on the Style tab of your widget’s settings :slightly_smiling_face:

.es-badge-container {
  min-width: auto !important;
}

[class*='Popup__PopupContent-sc'] {
  min-height: auto !important;
}

image
image1259×752 170 KB

4

Thank you so much! Amazing customer service!!!

2 Likes
5

Many thanks for your kind words, @Caroline_Forcer :heart_eyes:

If anything else comes up, we’re always here to help!